MicroVision Warranty

MicroVision Warranty & Guarantee Policy

👓 MicroVision reading glasses are covered by a limited 6-month warranty.

MicroVision's obligations for the Product purchased by the end-user ("You") are limited to the terms set forth below:

⚠️ BY USING A PRODUCT MANUFACTURED BY OR FOR MICROVISION ("PRODUCT"), YOU AGREE TO BE BOUND BY THE TERMS OF THE MICROVISION GUARANTEE ("GUARANTEE") AS OUTLINED BELOW.

🔄 30-Day Satisfaction Guarantee

😊 If you are not 100% satisfied, you may request a refund or exchange within 30 days of purchase

• 🔁 Exchanges must be of equal value

🛠️ 6-Month Limited Warranty

⚠️ This warranty covers manufacturer defects only

• After 30 days, refunds/exchanges apply only to defects or issues from normal wear

What the MicroVision Warranty Does NOT Cover:

• ❌ Improper or unreasonable use
• ❌ Scratched lenses
• ❌ Damage from normal wear and tear
  • Includes lens scratches, bent frames, or damage from repeated case insertion
• ❌ Damage caused by pets, vehicles, or negligence
• ❌ Lost or stolen glasses
• ❌ Lost screws
• ❌ Accidental damage
• ❌ Altered products
• ❌ Replacement products (not covered under warranty)

📌 Warranty applies to the original purchase only.

🔁 Exchange / Refund Process

📞 Contact MicroVision Warranty Department:

• Phone: [phone] 
• Email: [e-mail]

💰 Refund Details:

• Refunds cover product cost only
• 🚫 Shipping fees are non-refundable (exceptions may apply)

🔄 Exchange Policy:

• One exchange allowed per purchase (equal or lesser value)

📌 Additional Requirements:

• Provide reason for exchange
• 📸 Defect claims must include photo/video proof
• ✔️ Returns must be validated before refund/exchange
• 💸 Preference-based returns are at customer’s expense
• 📦 Shipping/handling fees may apply (unless required by law)

📢 Important Notes

• ❗ Replacement products/orders are not covered under warranty