🔄 MicroVision Optical Return Policy
📨 How to Start a Return
- Email us at support@thinoptics.com
- Or initiate the return via chat on microvisionoptical.com
Once your return is approved:
- You'll receive a return shipping label
- We'll send step-by-step instructions on how and where to send your package
⚠️ Please don’t send items back without contacting us first—unauthorized returns won’t be accepted.
🛠 Damaged or Incorrect Items?
Inspect your order when it arrives. If something’s wrong—defective, damaged, or incorrect—contact us right away so we can fix it.
🔁 Want to Exchange?
The quickest way:
- Return your item
- Once accepted, place a new order for the item you want
💸 Refunds
- We’ll notify you once we’ve received and inspected your return
- If approved, your refund will be issued to your original payment method
- Keep in mind: banks and credit card companies may take a few days to process the refund
📬 Questions? Reach out anytime at support@thinoptics.com — we’re here to help!
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